Data protection declaration of the viehworld app

Data protection

Thank you for using our app. viehworld attaches great importance to the protection of your personal data. We treat the data entrusted to us as strictly confidential and handle it responsibly. We are therefore informing you in accordance with the relevant data protection provisions of the General Data Protection Regulation, TKG 2003 and the DSG.

This app is operated by the following entity as the data controller:
viehworld GmbH
Bernardgasse 19/3
1070 Vienna
VAT ID: ATU76894256
Managing Director: Mag. Wolfgang Schießl & Florian Aspalter
Contact for data subject rights: Dipl.-Ing. Rebekka Aigner-Carmichael, rebekka@viehworld.com

Data that we process during your visit

Purpose, nature and scope of processing

Your data will only be processed for the stated purpose and will not be passed on to third parties. The only exception to this is the transfer to our contract processors, such as our IT support. The data is processed exclusively within the European Union or in other contracting states of the Agreement on the European Economic Area.

With every collection of personal data where you actively provide us with your data, we will explicitly specify the purpose. We collect, use and manage your personal data in accordance with Art. 6 GDPR only if there is a legal obligation to fulfil a contract or in the case of pre-contractual measures, if there is a legitimate interest (direct marketing and security protection of the application), or if we have your consent to have. We only store your data for as long as we are legally obliged to do so, or as long as we need the data for the stated purpose.

For what purposes does viehworld process your personal information and how long will it be stored?

We process your personal information in order to operate, provide and improve the viehworld services that we offer to our customers. These are stored as long as you have an account with viehworld or we have a legal obligation to store them. These purposes include:

  • Providing your account & access to our services: We process your personal data to give you access to our platform.
  • Purchase and delivery of products and services: We use your personal information to take and fulfill orders, deliver products and services, and communicate with you about orders, products, services and promotional offers.
  • Payment services: We use and transmit within the framework of the fulfilment of the contract and legitimate interest in order to fulfil the contract between users and the platform, as well as to comply with applicable law.
  • Recommendations and personalisation: We process your Personal Information to recommend features, products, and services that may be of interest to you, to determine your preferences, and to personalise your experience on our Service.
  • We use information such as your interactions with the viehworld application, content or services to place interest-based ads for features, products and services that may be of interest to you. We do not use any information that can clearly identify you as a person to display interest-based advertising.
  • Compliance with legal obligation: We have to process and share certain personal data due to legal obligations (e.g. transaction details for tax purposes).
  • Purposes for which we seek your consent: We may ask for your consent to process your personal information for a specific purpose, which we will communicate to you. If you consent to the processing of your personal information for a specific purpose, you can freely withdraw your consent at any time and we will stop processing your information for this purpose.
  • Fraud prevention, credit risks and other security concerns: Personal data is also processed in order to be able to repel, prevent and detect abuse and fraud as well as cyber attacks.

Automatic information

Examples of information we collect and analyse include:

  • The internet protocol address (IP) that connects your devices to the internet;
  • logins, email addresses, passwords;
  • Information about computers, devices and connections such as device applications, browser types and versions, browser plug-in types and versions, operating systems and time zone settings;
  • The location of your device;

The complete Uniform Resource Locators (URL) clickstream to, through and out of our website, i.e. the order of the pages of our website that you visit, including the date and time, cookie number, the products and/or content you viewed or searched for, including how long it takes to load a web page, interaction information between pages (e.g. scrolling, clicking).
Sharing of informationThe complete Uniform Resource Locators (URL) clickstream to, through and out of our website, i.e. the order of the pages of our website that you visit, including the date and time, cookie number, the products and/or content you viewed or searched for, including how long it takes to load a web page, interaction information between pages (e.g. scrolling, clicking).

Sharing of information

In order to make your experience and your visit to our app as easy as possible, we exchange information with AMA - Agrarmarkt Austria. These are access tokens, which can be used to determine when which user logs into the application. AMA and viehworld are independent controllers within the meaning of the GDPR; this means that you, as a user, can contact the respective organisation in the event of complaints. The privacy policy of the AMA can be found at https://www.ama.at/Allgemein/ Data protection declaration.

Otherwise, your data will only be passed on in the context of occasional cases or legal obligations such as IT support or authorities, as well as in the context of technical necessities and legitimate interests, which are listed below.

Which data is processed when

At the time of app download

If you download the app from the store (Google Play Store or Apple App Store), you must provide certain data. At least the username and email address will then be sent to the store together with other information such as user ID transmitted and processed directly by the store. For more information, please follow the appropriate link: Apple App Store: https://support.apple.com/de-at/HT210584, Google Play Store: https://policies.google.com/privacy?hl=de.

Data while the app is installed and used

We process the data you have entered, as well as data you have released, such as master data (name, address, e-mail, etc.) as well as data on your company, your animals and your transactions, and image data to make the functionality of the app possible. This information is voluntary and can be changed, restricted or deleted at any time, unless we are legally required to do otherwise.

Third Party Providers

Google Firebase, Google Firebase Analytics and Firebase Cloud Messaging/Push Notifications

This app uses Google Firebase (Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, "Google") and also processes personal data. For this purpose, so-called "instant IDs" provided with a timestamp (time stamp) are used. They allow the assignment and linking of users and processes, as well as actions. However, they do not allow any conclusions to be drawn about the specific user and therefore do not allow us any specific personalisation, but we use the summarised data of all users for analysis, optimisation and, if necessary, troubleshooting.

For Firebase Analytics, Google also uses the advertising ID of the end device. You can restrict usage in the settings on your end device. To do this, follow the path below.

Android: Settings -> Google -> Ads -> Reset advertising ID

iOS: Settings -> Privacy -> Advertising -> No ad tracking

If you have activated push notifications for this application or generally on your device, we may display messages on your device. You can prevent this at any time in the settings directly on your device.

Firebase Cloud Messaging serves as a service to be able to transmit push messages. The end device is assigned a pseudonymised push reference, which serves as the target for the push messages. We try not to transmit data to the USA as far as possible. For further information, however, we must refer to the privacy statement of the data controller:
https://firebase.google.com/ support/privacy/

Adjust
This app uses Adjust (Adjust GmbH, Saarbrücker Str. 37A, 10405 Berlin, Germany, Representatives (Managing Director): Christian Henschel, Paul H. Müller, Registration Number: Local Court of Berlin-Charlottenburg, HRB 140616 B) and also processes personal data. Adjust is a service that creates metrics to measure user experiences and provide operators with data-based improvements to mobile applications. The data does not allow us to draw any direct conclusions about the person; we use the collected data that Adjust makes available to us to make the app even better for you. If you do not want this, please inform us by email at rebekka@viehworld.com. For more information, visit the manufacturer's privacy policy or their own GDPR-related questions section at https://www.adjust.com/terms/gdpr/.

Contact via e-mail or telephone

You also have the option of contacting us by telephone or email. For this, we also need your name and your e-mail address or telephone number, as well as your declaration that you agree to the electronic transmission to us. This data is mandatory, otherwise we cannot contact you and cannot process your request.

Your rights

The General Data Protection Regulation guarantees you, as the data subject, the right to information, correction and deletion of your personal data, as well as the restriction of processing and the provision of your personal data in a structured, common and machine-readable format. You also have the right to object to the processing of your personal data. You can revoke any consent, such as that given when subscribing to the newsletter, at any time by email. Your data will then be deleted, unless there is a legal obligation or an interest that is particularly worthy of protection. If you have any questions about these rights or any other questions, please do not hesitate to contact Ms. Dipl.-Ing. Contact Rebekka Aigner-Carmichael at rebekka@viehworld.com.

Right of objection

A special right of the General Data Protection Regulation is the possibility to lodge a complaint with the data protection authority (www.dsb.gv.at, telephone: +43 1 531 15-202525, e-mail:dsb@dsb.gv.at) if you believe that your data is not being processed in accordance with data protection. Of course, we would be pleased if you contact us first, as we are sure that we can clarify your questions in advance.

The protection of your data

The security of your data is very important to us. All personal data requested by us is transmitted in encrypted form via a secure SSL connection so that it is protected from unauthorised access. In addition, we take further technical and organisational security precautions to prevent the loss, destruction and misuse of data. You should always keep your access information confidential when sharing your device with others. The personal data and information you provide are protected against unauthorised access by third parties with the greatest possible care. We will take all reasonable measures to ensure the security of personal data. However, the customer is advised that the World Wide Web is accessible to everyone worldwide and that misuse in particular cannot be ruled out, so that, despite the greatest possible care, unauthorised access by third parties to such data and information cannot be ruled out.

Note

This privacy notice may change from time to time. The changed version will then also be published here. If you visit our website again, you should therefore read the data protection information again.